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Pearson is an international media company with world-leading businesses in education, business information and consumer publishing.

We help children and adults to learn, business people to make good decisions, and readers to wise up or wind down with a good book.

Our businesses fuel the growing demand for effective education and high-quality information in the global knowledge economy, and share a common goal: to help people get on in their lives through education.

With 37,000 employees based in more than 60 countries, we aim to serve the citizens of our brain-based economy wherever and whenever they are learning – old or young, at home or school or work, in any pursuit, anywhere.

Pearson is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO) and in 2009 we had sales of £5,624m and operating profit of £858m.

Pearson is an Equal Opportunity Employer M/F/V/D, and a member of E-Verify.

Pearson is a drug-free workplace.

The Clinical Handscorer is responsible for scoring and entering data from portions of psychological tests that are currently being developed.

The Clinical Handscorer reports to the Development Team (i.

e., Research Directors and Clinical Assessment Developers), whom provide training and supervision on all tasks.

The Clinical Handscorer works with the Clinical Assessment Developers to ensure that all data are scored and entered in a timely manner and in good quality.

Daily Responsibilitie

1. Apply judgment to score subjective data.

Specifically, score brief verbal responses (i.

e., 1'50 words) to questions that involve critical thinking, reasoning, recall of information, or providing definitions of words.

2. Score subtests that require visual discrimination (e.

g., evaluate marks that indicate examinees' responses to visually presented problems).

3. Score subtests that require objective data entry .

4. Enter data from subtests into Scoring Assistant software.

5. Transport, organize, and file protocols .

6. Photocopy, type, and perform miscellaneous clerical tasks.

7. Receive and respond to training in the aforementioned responsibilities.

Experience Preferred: Prior experience scoring psychological tests.

Education Required: Bachelor's Degree Education Preferred: Bachelor's Degree in psychology, teaching, special education, or a related discipline.

Skills Required

1. English is the applicant's first language.

Proficient in written and spoken English.

2. Critical thinking skills to apply basic scoring rules (as determined by the Scoring Screener).

3. Sufficient computer skills to perform data entry (e.

g., basic word processing, web browsing, Excel).

4. Achievement of a scoring accuracy rate of at least 90% after training and maintenance of that level throughout the scoring assignment.

5. Ability to perform independently without consulting others (i.

e., willing to perform quiet work without discussing scoring decisions with co-workers).

6. Available to work at leas

7. 5 hours per day, Monday through Friday.

7. Must anticipate reliable daily attendance with punctuality (e.

g., arrive on time, leave and return from scheduled breaks/lunch at appropriate times).

8. Accept and respond to supervision from Development Team, Team Leaders, and/or Scoring Supervisor.

9. Be able to recognize questionable or problematic protocols that require attention from supervisors (e.

g., cases with missing or unusual data, numerous cases with questionable data from the same examiner).

10. Flexible and willing to perform other clerical duties as needed (e.

g., photocopying and filing).

11. Ability to lift file boxes weighing up to 50 pounds.

The Clinical Handscorer must be proficient in the trained tasks upon completion of the initial training period.

If the scorer is not competent or able to perform the assigned tasks, he or she may be released immediately upon the completion of the training period.

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Temporary Clinical Handscorer: Pearson
Company: Pearson
Relevant Work Experience: Unspecified
Job Status: Full-Time, Temp

We are seeking a Technical Services Field Representative to provide on-site technical support for customers in an assigned territory.

Investigate, troubleshoot and resolve technical issues with IDEXX in-clinic diagnostic equipment.

Install and set up diagnostic equipment and train customer on use and workflow.

Act as the customer advocate by gaining insightful knowledge of the customer issues and needs and then communicating these to the appropriate IDEXX lines of business.

Regularly communicate and coordinate with other internal IDEXX departments on problem resolution to ensure maximum customer satisfaction.

PRIMARY DUTIES AND RESPONSIBILITIES: Act as primary contact for the customer in the resolution of all product related technical issues that are determined to require on-site troubleshooting expertise.

Prioritize and plan customer site visits by integrating upcoming installations and/or customer follow up visits into the travel schedule for troubleshooting visits.

Provide troubleshooting support to at-risk clients whose critical cases have been assigned by the Account Relationship Representative.

Install, set up and train clients at new and existing customer accounts.

Research customer history using Customer Relationship Management databases and internal sales contacts to gain pre-call insight.

Verify customer issues and needs then develop and execute correction plan.

Update Customer Relationship Management database with a summary of the incident and actions taken.

Follow up with appropriate company resources to close out remaining customer issues.

Provide feedback to R&D and product management teams regarding customer needs, thereby furthering the companys efforts in the development of new products or product improvements Promote company products and make presentations at a minimum of one trade show, scientific or other function each year.

Provide occasional training or technical assistance to other representatives, new employees and other personnel.

Requirements: MINIMUM QUALIFICATIONS: EDUCATION: Bachelors degree in Biological or Animal Sciences preferred.

Certification as a Veterinary Technician or a combination of education and experience EXPERIENCE: Vet Tech experience strongly preferred Hematology and Chemistry knowledge preferred Technical Field Service experience a plus Face-to-face Customer Support experience highly desired REQUIRED SKILLS AND ABILITIES: Strong Technical troubleshooting skills; including assay, technique issues, hardware and software problems Proven and demonstrated strong customer service Proven effective verbal and written communication skills Ability to train customers on the use of technical equipment and effective process and workflow Good working knowledge of spreadsheet, word processing, database, and data collection software Ability to address and diffuse difficult customer situations Ability to adapt to varying customer situations and through the use of effective listening skills, understand and respond to the unique needs of each customer.

Ability to work collaboratively with internal departments to solve problems and address customer needs Good problem solving and research skills.

Strong organizational, time management and prioritization skills PHYSICAL DEMANDS: Requires up to75% travel within assigned territory; with occasional travel to locations outside of territory Ability to lift equipment weighing up to 60 pounds WORK ENVIRONMENT: Spends the majority of the time working in Customer locations and the remainder working from a home based office.

No unsolicited Employment Agency resumes are accepted.

Click Here to Apply

Technical Services Field Representative Job in Houston, Texas US

Based in Atlanta, Georgia, Crawford & Company (www.crawfordandcompany.com) is the world’s largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with a global network of more than 700 locations in 63 countries.

The Crawford System of Claims SolutionsSM offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers’ compensation claims and medical management, and legal settlement administration.

The Company’s shares are traded on the NYSE under the symbols CRDA and CRDB.

Position Summary: Under direction of the Managing Director, Service Center Manager, or Operations Manager, leads a unit in producing a product of superior quality for Crawford & Company clients while meeting established production objectives and service standards.

Responsibilities: Provides direction and supervision to adjusters and other staff.

Assigns work ensuring balanced workload for employees in unit.

Reviews all assignments seven days after creation or in accordance with service standards; continues to review CMS2 Diary at appropriate intervals.

If applicable, reviews reserves at least every 30 days and revises as necessary.

Reviews and corrects outgoing reports.

Monitors production, reviews CMS2 billing dockets and monitors gains and losses on contract accounts.

Recruits, hires and evaluates performance of personnel as authorized by Operations Manager or Service Center Manager.

Trains and develops new employees.

Completes file re-inspections and audits as requested Recommends candidates for cross-training and advanced training.

Makes marketing and sales calls as necessary.

Promotes a good public image of the Company.

Maintains up-to-date knowledge of licensing and regulatory requirements of industry and ensure compliance of employees in unit.

Encourages employees to pursue continuing education and monitors their completion of required courses; continues own personal development through continuing education and seminars.

Maintain records such as sick leave, vacation, company car, expenses and budgets as necessary.

Upholds the Crawford Code of Business Conduct at all times.

Participates in special projects or performs duties in other areas as requested.

Requirements: Maintenance of an adjuster’s license.

Must possess a valid driver’s license.

Previous experience as an Adjuster, Supervisor, Adjuster in Charge, Manager, or Team Manager.

In-depth knowledge of insurance coverages, practices and negotiating skills.

Familiarity with legal, medical and technical disciplines.

Ability to effectively manage, supervise, and develop employees.

Good mathematical aptitude.

Good organizational and interpersonal skills.

Preferred: At least two years college or an equivalent combination of education and experience.

In addition to a competitive salary, Crawford offers you: Career advancement potential locally, nationally and internationally.

Crawford & Company has more than 700 locations in 63 countries On-going training opportunities through every stage of your career Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer.

M/F/D/V To Apply for this position, please CLICK HERE

Team Manager II Job in Atlanta 30301, Georgia US

With so many agencies in the market, who do you trust to help you in your job search? Phoenix Staff cares about your search.

We are the information technology experts in the Phoenix area and would like an opportunity to help you. Many professionals have trusted and benefited from our consultative approach.

Please visit our website today to view testimonials and browse our open positions at www.phoenixstaff.com As the Quality Analyst of this fast paced environment, you will use your strong QA background to participate in developing and executing functional test plans and test scripts.

Responsibilities: · Develop and execute integration test plans and test scripts· Verify that application and documentation are in compliancy to corporate and regulatory standards and policies· Coordinate the change management process between vendor/development and operations, and verify that application version control is in compliance with corporate IT policy· Responsible for participating in the testing of new systems or enhancements· Works in collaboration set appropriate expectations, including all relevant performance targets; identify and resolve disconnects in areas such as resource prioritization, service delivery or project management.

· Assist in conducting research and analysis, and accurately and clearly defining and documenting user & technical requirements and processes to assist in the resolution of highly complex, multi-faceted problems · Responsible for ensuring that management is kept informed and that problems and issues are escalated appropriately· Participate in the systems implementation process by developing and coordinating test cases, performing testing, defining user & technical procedures and workflows, assisting in the development of conversion and implementation strategies, and providing documentation and user training input, and post-implementation review· Provide new and enhancement business support and assistance with the design and implementation of systems· Under general direction, facilitate work sessions with business clients and other stakeholders to illicit, formulate and define systems scope, requirements and objectives based on both user needs and a good understanding of applicable business systems and industry requirements.

· Devise or modify procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results· Research and analyzes business and user needs, defining & documenting unambiguous, testable, verifiable requirements and processes and translating them into proper systems requirement specifications and documents to assist in the resolution of complex business problems· Work at the highest technical level of most phases of systems analysis while considering the business implications of the technology to the current and future business environment· Responsible for working with a matrix project team to ensure that all assigned projects are thoroughly, accurately and timely completed while at the same time providing a valuable and consistent experience for the customer · Ensure the end to end process is fully analyzed and documented · Matrix manages, cooperates, directs and administrates a contingent of outsourced vendors, operating partners and internal resources in the execution of projects to achieve/set objectives, to share knowledge, experience and responsibility within the realities of delivery timeframes and the organizations values.

· Design and implement a requirements management tool· Assist in preparing and maintaining project plans, prepare estimates of cost and schedule and provide input to project status and progress reports to client and IT Management.

· Define, plan, direct, coordinate, execute and verify the strategic and tactical design, integration, installation, and connectivity of technologies to ensure the stable, recoverable, secure and timely deployment and operation, via development of specialized documentation and procedures, of assigned tasks and projects· Establish, and monitor for compliancy, best practices, policies, procedures (SOPs) and standards for area of responsibility· Assess the quality and risk of any additions/changes/enhancements to the business technology environment to ensure they are adequately tested before they are implemented into production.

· Provide input regarding the assessment of the risk and quality of changes and enhancements to more than 50 new applications.

· Participates in the development of the training strategy/programs and in the training/coaching of staff· Consistently deliver a thoroughly tested, documented, complete and functional solution within agreed upon timeframes/due dates, budget and quality/scope.

· Aid in development of business continuity and disaster recovery plans, maintain current knowledge of plan executables, and respond to crises in accordance with business continuity and disaster recovery plans Skills/Requirements: · Minimum of 5 years QA, BA or PM experience with one to three years related work experience in Casino, Hospitality and/or Banking or Entertainment industry or other high volume, complex, demanding customer oriented IT environment· A Bachelors of Science in Computer Science from four-year college or university preferred.

· Quality Analyst should also have a strong understanding of software development SDLC and project management principles· Required to understand the ways of positioning for the implementation of new hardware, software and operating systems with new & existing facilities· Proven experience leading cross divisional change projects· Ability to perform and coordinate the testing of multiple projects and assignments concurrently· Good working knowledge of applications and their interfaces.

· Ability to adapt quickly to changing priorities· Highly creative, self starting, results oriented and highly motivated with excellent problem solving skills · Proven ability to adapt to constantly changing priorities and environment, ability to multi-task and work on concurrent projects· Able to work independently, make quick, sound judgment under pressure · Excellent Technical writing/documentation skills · Must possess a good understanding of current IT practices, systems development techniques, including requirements specification and testing methodologies, real-time analytical tools, and keep current with rapidly changing technology· Familiar with Logical Data & Process Modeling, Use Case Modeling, Work Flow Modeling· Must be reliable, pro-active, results-oriented, customer-focused and attentive to detail· Knowledge of Hotel/Gaming technology and accounting· Thorough knowledge of internal & NGCB controls, meeting management, project planning and methodology and business process design· Communication, choosing when and how to convey information and/or ideas concisely in ways that will be clearly understood· Customer focused, seeking information about the real underlying needs of both internal and external customers, and taking personal responsibility for matching those needs to available or customized services· Correcting problems promptly by anticipating underlying customer needs and adds value If you are interested in this position or would like to see more of the opportunities available with Phoenix Staff, please visit us online at http://www.phoenixstaff.com .

Phoenix Staffs success is contingent on establishing relationships with great people.

If you know anyone who would benefit from knowing about this opportunity, please make sure to pass it along and we will give their career goals the respect and attention they deserve.

QA Analyst Job in Las Vegas 89120, Nevada US

Location: Burnt Hills, NYThe Electric Power Research Institute (EPRI) is looking for a Senior Engineer/Scientist for the Distribution area of its Power Delivery & Utilization sector.

In This Position: In this role, you will: Use industry-accepted modeling and analysis tools to study a power system operational issues(with particular emphasis on electric distribution systems), including: Load flow; Short circuit; Stability; Dynamic interaction; Harmonics; and Transient studies.

Research and resolve technical problems Draft proposals and statements of work Create and monitor budgets and timelines Coordinate project teams Write technical reports The Ideal Candidate: Holds a masters degree in electrical engineering (MSEE)Has a minimum of four years of related experience (preferred) Is computer savvy, including familiarity with MS Office suite Possesses a general understanding of research projects from project definition to delivery and applicationCan perform multiple and complex tasks with limited direction, yet knows when to ask for guidance Takes initiativeIs a proficient technical writer and skilled communicatorEPRI participates in E-Verify, an online system operated jointly by the Department of Homeland Security and the Social Security Administration (SSA).

EPRI uses the system to check the work status of new hires by comparing information from the employee’s I-9 form against SSA and Department of Homeland Security databases.

Note: To ensure compliance with US export controls, please indicate your US citizenship or (for foreign citizens) your US visa/immigration status in your resume or cover letter.

EPRI is an equal opportunity employer.

Together .

.

.

Shaping the Future of Electricity.

http://www.epri.com /

Senior Project Engineer/Scientist – PDU Job in Burnt Hills 12027, New York US

Verify invoices to Purchase Order for company name, address, price, quanity, receipt of merchandise and approval for misc.

items.

Receive in PO side of orders for applicable locationsEnter supplier invoices into AS400 systemReview discrepancies and work with purchasing and site to resolve issues in a timely mannerUpdate Henkel Corp.

invoice discrepancies on departmental spreadsheetKeep accurate files of PO’s and other AP paperworkAnalyze and provide backup for PPV entries at month endProcess bi-monthly check fun including matching check stubs to original invoices, verifying all data and making necessary corrections Click here to apply

Accounts Payable Specialist Job in Nashville 37228, Tennessee US