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Customer service representative needed for biotech lab in Chicago’s Medical District.

Duties will include phone support, data entry, and various administrative duties.

Great benefits in a casual office environment.

Requires a High School Diploma or equivalent w/1-3 years of applicable experience.

PC and excellent verbal and written communication skills required.

Spanish speaking optional.

Flexible hours a must.Req. Code : tbd new1 Division/Department : Litholink % of Travel Required : None

Customer Service Support Representative Job in Chicago 60612, Illinois US

The mission of the School of Medicines Office of Development and Alumni Relations is to: Raise capital and annual funds to meet the School’s highest needs in medical and biomedical education and research; Create and sustain long-term, relevant relationships with the School’s alumni, parents, faculty and friends and philanthropists of high-net worth; Support continued outstanding growth rate for the capital and annual fund programs.

Reporting to the Senior Director of Development and Alumni Relations, the Director of Medical Development Programs is a key leader in the Medical Development program.

In this newly created position, the Director of Medical Development Programs will be charged with leading a team of principal/major gift staff to secure philanthropic support for scientific research and priority programs.

S/he will lead and implement entrepreneurial fundraising strategies for securing philanthropic support from diverse constituencies not necessarily previously affiliated with the School of Medicine.

S/he will identify, engage, cultivate, solicit and steward a portfolio of up to 50 high net worth donors and prospects who have a capacity to give $1 million+.

The Director will supervise a staff of principal/major gifts development officers and an institutional giving officer responsible for raising funds for scientific research and priority program areas identified by the Dean, and that support the goals of the Schools strategic plan.

S/he will lead the team accountable for raising 30% or more of the departments capital fundraising goal per year.

The Director will work closely with the Sr. Director for Development, Director of Major gifts for Alumni and Parents, the Director of Alumni Programs and Strategic Development Services and the TUSM Dean and leadership team.

The Director of Medical Development Programs position represents a new approach to fundraising for medical and biomedical research at TUSM.

This requires creativity, perseverance, intellectual curiosity, and the ability to collaborate with high-level faculty, development colleagues across the University and the School of Medicines clinical partners.

Basic Requirments: A Bachelors Degree with 10 years of securing principal/major gifts and a track record of successful staff management, working in medical development for a healthcare institution, academic medical center, scientific research organization, or higher education institution.

Strategic planning/execution experience is required as are superior written and verbal communication skills.

Should have strong organizational skills and the ability to prioritize and manage multiple tasks.

Strong knowledge of Microsoft Office and some experience working with complex databases.

Domestic and some international travel, up to 25% or more, as needed, to meet with prospects and donors.

A Valid US Driver’s License.

Preferred qualifications AnAdvanced degree is preferred.

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DIRECTOR OF MEDICAL DEVELOPMENT PROGRAMS- Medical Development & Alumni Relations Job in Boston 02101, Massachusetts US

Ideal candidate will need to provide support for up to 20 workstations, 25 thin clients, and associated printers on network.

Will be required to troubleshoot workstation, printer and networ problems as they arise.

Must be proficient with Windows XP in a networked business environment.

Also need to posess knowledge of hardware firewalls, switches and ethernet networks.

A basic understanding of Windows 2003 is desired but not required.

Position will involve design of advertising art used on dealership website as well as in mass e-mails.

As such, you will work closely with the Marketing Department in the design and creation process.

Moniter and update dealership web site on a daily basis as well as creation of mass marketing e-mails.

Position will also create print advertising as requested ensuring adherence to printer specifications.

Candidates shuold posess knowledge of the following: -Windows XP-Windows 2003 Server-Microsoft Terminal Server-Microsoft Office-Internet Explorer-Outlook Express-Crystal Reports-Symantec Endpoint Protection-Adobe Photoshop-Adobe Illustrator-Adobe Design-Adobe Flash-FTP-DHCPPOP3/SMTP

IT Support/Graphic Design Job in W. Collingswood Hts. 08059, New Jersey US

For quick consideration apply hereDocument Technologies is seeking a full time experienced SQL/DB Admininstrator.The Microsoft SQL Administrator will be responsible for all the health, maintenance and monitoring of our Microsoft Servers and SQL Databases.

This dynamic role provides technical support and guidance to conforming to Microsoft best practices for installation, configuration and maintenance of system components, problem analysis and resolution, and technical leadership in the planning, design, architecting of system improvements.

While not directly responsible for infrastructure server builds, this position will frequently be involved with various projects that includes infrastructure build-outs, server consolidation, and virtualization initiatives.

The MS SQL Administrator is expected to excel at both team and individual assignments with minimal direction from management, and to assume a technical leadership role in all Infrastructure Architectural & Support decisions.

Willingness to provide 24/7 support required.

Excellent verbal/written communication skills, the able and willing to accept direction and feedback from others.

Must have demonstrated success at working in a fast-paced, team-oriented environment.

Excellent attitude and customer service experience a must.

General duties and responsibilities include the following
Provide senior technical administrative support related to MS SQL Databases and environments
Provide senior level support to DTIs Hardware and Application Infrastructure and related third-party tools
Monitor DTIs processing environments and resolve issues or escalate to appropriate teams
Support, monitor, test and troubleshoot hardware, software and OS problems
Develop and implement necessary level of fault management processes to ensure high availability of DTIs systems and applications
Perform and/or manage daily/weekly/monthly maintenance duties for supported environments
Maintain, monitor, analyze and manage daily performance of DTIs Windows and UNIX Infrastructure system components and make recommendations
Performance Tuning, system testing and upgrade management of DTIs Windows and UNIX systems to achieve optimum performance.

Plan and perform appropriate procedures, documentation, inventory assessments and technical architecture assessments for current and future systems.

Manage the evolution of servers and other system platforms.

Conduct software and hardware evaluations, provide technical analysis and implement systems to meet DTIs goals
Perform and/or manage System Performance and Capacity assessments.

Impact assessment of system modifications/enhancements.

Establish system performance measurements and monitoring statistics.

Perform System Capacity Planning installations, modifications and/or enhancements.

Ensure System Data Integrity by evaluating, implementing and managing appropriate software and hardware solutions.

Establish Data Integrity Procedures, checkpoints and trending reports.

Conduct hardware/software audits of UNIX/Windows systems for compliance with established standards, policies, procedures and configuration guidelines.

Problem analysis and resolution, monitoring and documenting environment problems/resolutions
Play a lead role in developing, implementing and executing IT Disaster Recovery Plans
Ensure DTIs maintains ISO27001 compliance
Work to automate management tasks, streamline processes, and improve reliability, uptime, efficiency, consistency and security in DTIs Infrastructure environment.

Manage escalations
Provide infrastructure and team leadership Education and Qualifications
Bachelor’s degree in Computer Science, Information Systems or related discipline or equivalent experience is required.

Five (5) or more years of increasing responsibility and hands-on Windows/UNIX Administrative, System Administration or System Architecture
Current MS SQL DBA Certification with three (3) years of recent use or five (5) or more years of verifiable SQL DBA level work.

Minimum of Three (3) years experience with Virtualization technologies
Minimum of Three (3) years Microsoft Exchange 2003 hands-on experience
Minimum of Three (3) years Microsoft Clustering with SQL Server 2000 and SQL Server 2005 hands-on experience
Excellent technical and troubleshooting skills with proven ability to communicate, initiate change, and drive to results/resolutions in a cross-functional solution delivery.

Excellent organizational skills and ability to manage multiple initiatives simultaneously with little or no management supervision while meetings timelines & objectives.

Excellent analytical skills and a strong ability to learn/assess new systems and recommend new technologies
Must be a Self Starter with ability to work with minimal direction and “can-do” mentality
MCSE preferred.For quick consideration apply here

SQL/DB Administrator Job in 30346, Georgia US

A health care company with global reach.

A product pipeline filled to the brim.

A team committed to scientific advancement.

Think what’s possible.

A global healthcare leader, Novartis has one of the most exciting product pipelines in the industry today.

A pipeline of innovative medicines brought to life by diverse, talented, performance driven people.

All of which makes us the most rewarding employer in our field.

Director Medical Operations, Southeast Operating UnitBusiness Unit: General Medicines – North AmericaDivision: PharmaCompany/Legal Entity: USA Novartis Pharmaceuticals Corporation, East Hanover, NJWork Location: USA – Atlanta, GAPosting Functional Area: Development & MedicalJob Type: Full TimeEmployment Type: PermanentJob Reference Code: 67492BRJob Description: This position will be located in Atlanta, Georgia.

Responsible for strategic resource planning and operational management of assigned Field Medical in the SEOU.

Major Activities

1. Support Medical Head, Operating Unit (MHOU) in the development of customer-centric medical strategies, including regional outcomes research strategies, across the General Medicines portfolioa Consult and collaborate with OU Commercial teams as appropriate in support of the development of an integrated OU strategy (per SOP)b Mine and analyze data to identify OU market trends and the evolving needs of medical customers; interface with OU Business Planning team and leverage analytics capabilities as appropriate (per SOP)c Perform comprehensive assessment of HQ Medical/MM strategies and align & integrate with business drivers in Operating Unitd Liaise with HQ Medical/MM Leadership to ensure strategic alignment of customer tool development and therapeutic/MM training2 Support the successful execution of field initiatives by: a.

Assessing resource capacity and allocation requirements to pull-thru tactics [OU/HQ Medical/MM], including Medical Congress coverageb Creating a comprehensive OU product/program support plan and updating regularlyc Performing routine monitoring and metrics reporting3 Support the MHOU in all aspects of project management including identification, prioritization, planning, staffing, execution, status updates, and budget management4 Manage application and utilization of technologies (eg portal, wiki, GeoDAR3T, Dashboard, etc.) to streamline information management within Operating Unit5 Partner with other OU Directors of Operations, HQ Medical/MM Leadership, and HQ Medical Operations to optimize processes for capturing and sharing Field Medical customer insights6 Coordinate new hire on-boarding and non-therapeutic training processes in OU in partnership with OU Leadership Team and Medical Training7 Support HQ Medical/MM Leadership in the development and deployment of therapeutic/MM training to regional associates in OU8 Responsible for tracking OU budget and assisting MHOU with managing all resources to targets.

A global healthcare leader, Novartis has one of the most exciting product pipelines in the industry today.

A pipeline of innovative medicines brought to life by diverse, talented, performance driven people.

All of which makes us one of the most rewarding employers in our field.

We’re committed to peak performance, improving the quality of life, and embracing and leveraging diverse backgrounds, cultures and talents to achieve competitive advantage.

Novartis is an equal opportunity employer M/F/D/V.

PRINCIPALS ONLY!Minimum Requirements: MD, PhD, or PharmD with 3-5 years postdoctoral experience, previous field medical experience preferred, and all of the following are required: * Excellent interpersonal communication skills and customer service orientation* Strong cross-functional collaboration skills* Demonstrated ability in strategic planning and resource management * Strong project management abilities* Working knowledge of Novartis portfolio and disease area strategies * Knowledge of the US market and the stakeholders who influence decisions * Understanding of Novartis strategic planning processes and organizational interfaces* Thorough understanding of the FDA, OIG, HIPAA and other guidelines relevant to the pharmaceutical industry* Prior management experience of geographically dispersed teams in pharma or biotech industry preferred* Strong technical capabilities (software – Word, Power Point, Excel, MS Project, SONIC, GeoDAR3T, etc.)* Excellent interpersonal communication skills and customer service orientation* Strong cross-functional collaboration skills* Demonstrated ability in strategic planning and resource management * Strong project management abilities* Working knowledge of Novartis portfolio and disease area strategies * Knowledge of the US market and the stakeholders who influence decisions * Understanding of Novartis strategic planning processes and organizational interfaces* Thorough understanding of the FDA, OIG, HIPAA and other guidelines relevant to the pharmaceutical industry* Prior management experience of geographically dispersed teams in pharma or biotech industry preferred* Strong technical capabilities (software – Word, Power Point, Excel, MS Project, SONIC, GeoDAR3T, etc.)To learn about other Novartis opportunities, Click here

Director Medical Operations, Southeast Operating Unit

Please apply online at http://www.hosting.com/aboutus/careers/ Basic Description: Technical Service Representatives are the front line support staff for our customers.

TSRs are responsible for answering general questions and troubleshooting basic technical support issues, some of which can be performed by the customer through the control panel.

TSRs will have the most verbal contact with customers and will be the voice that our customers will associate with Hosting.com. It is important that TSRs maintain a friendly and courteous personality while at the same time keep phone calls as short in length as possible.

It is important that TSRs also create complete comprehensive phone tickets that are easily understood.

The tickets TSRs create are the road map for the rest of support.

When not on the phone or in a chat, TSRs will work the Support queue (and others as assigned) to resolve technical issues, or document the need for escalation.

Responsibilities: · Create comprehensive tickets documenting client issues · Assist clients in resolving client side issues; when issue can not be resolved by TSR, escalate the issue to a senior support staff member · Maintain excellent phone/email/live chat rapport with customers while gathering concise information and limiting overall call time · Maintain knowledge of all proprietary tools and systems to ensure proper handing of customer issues · Adeptly utilize resources both within and outside Hosting.com to resolve issues · Assist clients with the following technical tasks: o Setting permissions o Resetting passwords (FTP, FrontPage, Email, Stats, SQL) o Client side email configuration o Client side FTP configuration o FrontPage extensions o Control Panel o Domain and Hosting Renewals o DNS transfer o Registrar transfer o Domain name pointer o New Domain name registration o Setting up new accounts · Work all other queues as assigned · Assist in other tasks as assigned Qualifications / Required Skills: · Excellent verbal and written communication skills · Strong interpersonal skills · Strong organizational skills · Knowledge of all proprietary tools (for example, the Billing Program, Control Panel, CFaRT) · Excellent customer service focus

Technical Support Representative: Hostmysite.com
Company: Hostmysite.com
Relevant Work Experience: 1-2 Years Experience
Education Level: High School
Job Status: Full-Time, Employee
Salary: Starting at $35,000 per year

Job ID: 724Position Description: Direct Support Professionals (DSP) work in Residences and/or Day Programs (opportunity to work 35/40 hours a week)Responsibilities include but are not limited to the following: – Work with individuals with intellectual and developmental disabilities in accordance with their plan of care, in carrying out professionally developed activities, experiences or therapies in order to fulfill each individual's optimal ability.

- Meet the needs of the individual receiving services in the areas of: Skill Training, Socialization, Recreation and Leisure Activities, and Utilization of Community Resources.

- Serve as an advocate for the rights, needs, and wants of the individuals.

- Performs direct care responsibilities as requested by the program.

Shifts: Evening and nights are usually available; during the weekends you may find day shift positions available.

Please Note: This is a per-diem position, work is not always guaranteed.

Homecare does not have full-time direct support positions but depending on your availability and the need of the residence, you may be able to work up to 40 hours.

Position Requirements: o Minimum six months direct care experience with the developmentally disabled population required or HHA, PCA, CNA Experience o High School Diploma or Equivalento OMRDD fingerprintingHourly Wage:

9. 55 an hour PLUS weekend differential AHRC New York City is an Equal Opportunity Employer.

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PLEASE APPLY USING THIS BUTTON ONLY

Direct Support Professional (DSP): Assoc. for the Help of Retarded Children (AHRC)
Company: Assoc. for the Help of Retarded Children (AHRC)
Relevant Work Experience: 1-2 Years Experience
Education Level: Other
Job Status: Part-Time, Contract

JOB DESCRIPTIONThe candidate will support Operational Test activities in support of Unmanned Systems for the Navy and contribute to all phases of the Operational Test process including development and execution of Test Plans, requirements documentation, and frameworks.

EXPERIENCE REQUIREMENTSTwo years experience in a Navy Operational Test related assignmentBA/BS degreeSecret ClearanceTO APPLY FOR THIS POSITION ON THE SPARTA WEBSITE, PLEASE CLICK ON THE FOLLOWING LINK: http://careers.

sparta.com/Careers.aspx?adata=r9lnrxuKCkQEqM4Wg2RHIQxwZtTWhj6LWvn55z7Nwpl5LA%2ff05aHplVR2B65bZmk7p638NPkaW%2fA73AOw7iIFj%2fF%2bM4f7RH5

Unmanned Aerial Vehicle Operational Test Analyst Job in Patuxent River, Maryland US

About Harte-Hanks: Harte-Hanks® is a worldwide, direct and targeted marketing company that provides direct marketing services and shopper advertising opportunities to local, regional, national and international consumer and business-to-business marketers.

Harte-Hanks Direct Marketing improves return on its clients’ marketing investment by increasing their prospect and customer value through solutions and services organized around five groupings of integrated activities: Information (data collection/management) Opportunity (data access/utilization) Insight (data analysis/interpretation) Engagement (program and campaign creation and development) Interaction (program execution).

Position Summary: Provide extensive support to our internal clients specific to desktop hardware and operating systems.

Assist the Help desk in the resolution of major PC support issues.

Project related work as it is assigned.

Essential Functions and Responsibilities: Ensure the functionality of all of the desktopsEnsure the proper deployment of all of our networking components and clientsComplete all assigned projects on or ahead of scheduleAssist with the help desk process creation as neededOther duties as assigned which are inherent to the position of Desktop Support Technician Required Experience, Skills and Education: 2 year degree in CS\CE or equivalent experienceMinimum of 2 years industry experienceDesire and ability to be a team player focused on advancing the goals of the overall teamStrong analytical, problem solving thinking skills and ability to work in remote environmentsHigh degree of personal motivation Strong organizational skills and Strong customer-service orientationExperience with software imaging tools, automation tools and antivirus applicationsDemonstrated proficiency in troubleshooting issues with all forms of PC, laptopsDemonstrated proficiency with all Microsoft Windows and MAC OS platforms Demonstrated proficiency at assembling computers from standard componentsAbility to communicate effectively with technical and non-technical teamsProficient with Microsoft Office applications (VISIO, Project, Word, PowerPoint & Excel)Strong troubleshooting skills & experience troubleshooting a broad variety of systems problemsSolid understanding of TCP/IP including troubleshooting techniques, routing, and wireless networks Desired Experience: Experience in marketing and IT services business operationsExperience with IT security best practices and technologiesExperience with Lotus Notes and Microsoft OutlookExperience with System Center Configuration Manager and Symantec GhostMCDST and A+ certification a plus Compensation and Benefits: Harte-Hanks offers attractive compensation plans along with a comprehensive benefits offering including: Medical, Dental, Life, PTO, 401k, Flexible Spending Accounts, Disability, Educational Assistance and Employee Referral Bonus plans.

Harte-Hanks is respected as an employer of choice due to our numerous career opportunities, our highly talented team members, our world-class reputation, and our impressive client portfolio.

If the fit is right, consider bringing your talents to our team! Note: The information listed above is intended to describe the general nature and level of this position.

Essential functions and responsibilities may change as business needs require.

Harte-Hanks is an EEO/AA Employer

Desktop Support Technician Job in Austin 78728, Texas US

JOB DESCRIPTION: Reporting to the Senior Director, Human Resources, this position provides general administrative support to the Human Resources Department.

Specific responsibilities include: · Serve as first point of contact for general Human Resources phone inquiries.

· Provide scheduling assistance for the Senior Director, Human Resources and the Human Resources Manager.

Provide back-up scheduling and phone support to the Chief Administrative Officer.

· Manage attendance tracking for administrative staff.

Track and follow-up on timesheets from departments, input into Human Resources system and provide summaries to Accounting, when needed.

· Manage the entering of new hires, terminations and changes into the Human Resources information system and serve as a liaison with Payroll in the coordination of necessary paperwork.

· Provide benefits support by enrolling and terminating coverage in medical, dental and life insurance plans.

Assist employees in resolving insurance related issues.

· Assist with the recruitment process including, advertising positions with external sources, reviewing resumes, contacting candidates and preparing follow-up correspondence.

· Assist in the preparation of pension reports.

· Manage and maintain the personnel files, ensuring that all paperwork is filed in a timely fashion and easily accessible to the Human Resources staff.

· Process invoices for the Human Resources department.

· Increase the utility of the new Human Resources system and provide assistance to employees with navigating through the system.

· Provide support for special projects and other areas of Human Resources, as needed.

REQUIRED QUALIFICATIONS: · Minimum 2 years office experience; familiarity with and or experience working in Human Resources preferred.

Experience in a non-profit environment is a plus.

· Must be diplomatic and able to communicate effectively with all levels of employees and management.

· Must be organized, detail-oriented and able to juggle multiple projects simultaneously.

· Ability to work independently and under pressure of deadlines.

· Must be respectful of confidentiality.

· Must have excellent oral, written and interpersonal skills.

· Excellent computer skills including Word, Excel, and familiarity with database programs.

To apply: Please send cover letter, resume and salary requirements to humanresources [at] lincolncenter [dot] org Lincoln Center for the Performing Arts, Inc. is an equal opportunity employer.

Human Resources Assistant Job in New York 10023, New York US